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1. What's Wallaby Web's DNS information? - Top

Primary Name Servers: NS.HOST4U.NET 209.150.128.30
Secondary Name Servers: NS2.HOST4U.NET 209.150.129.3


- Updated: March 26, 2006

2. What is the difference between Majordomo and the subscribable maillists? - Top

The Subscribable maillists are a very simple to use way of building a e-mail list to make general announcements, such as specials, price drops, or a monthly newsletter.

Majordomo is a highly interactive full featured program that allows every one subscribed to the list to interact and post to the list. Its fully designed to automate the management of Internet mailing lists. Commands are sent to Majordomo via electronic mail to handle all aspects of list maintenance. Once a list is set up, virtually all operations can be performed remotely, requiring no intervention upon the postmaster of the list site.

- Updated: March 26, 2006

3. Can I compile programs written in C and C++? - Top

Yes, if the account you choose includes Telnet access. The standard gcc compiler is used.

- Updated: March 26, 2006

4. How can I tell how many visits my web site gets? - Top

Included FREE with every account is Wusage, a very powerful tool for graphically tracking visitors to your site. It provides you statistics on how long visitors were there, what pages they visited and the order in which they were visited. With the advanced logging feature activated it even captures what browser was being used and how the visitors found you, whether through a search engine or a web site link.
- Updated: March 25, 2006

5. Do you offer web page design services? - Top

No. We currently don't offer Web Design Services.
- Updated: July 25, 2006

6. Can I upgrade my account? - Top

Yes. You can upgrade your account at any time. If you are upgrading to an account with the same level of setup fees as your current account, we do not charge a setup fee for the upgrade. But if you are upgrading to an account with a higher level of setup fees than your current account, we only charge you the difference in the setup fees.
- Updated: March 25, 2006

7. Do you maintain backups of my data? - Top

Yes. We backup your web directory daily on redundant hard drives installed on each of our hosting servers.
- Updated: March 25, 2006

8. Do you offer dialup Internet access? - Top

No. We currently don't offer dialup access.
- Updated: March 25, 2006

9. What is virtual Web Hosting? - Top

We specialize in virtual web hosting, which means you can find a home for your web site on our high performance web servers and establish your presence on the Internet with your own unique domain name. This is a cost effective alternative to hosting your own web site internally. Our shared hosting environment gives you the benefits of high performance servers, high bandwidth connectivity that can seamlessly grow with your needs, pre-installed software, guaranteed reliability and round the clock technical support, all at a fraction of the cost of doing it yourself.
- Updated: March 25, 2006

10. Can I access my domain without the "www" in front? - Top

Yes. You will be able to access your domain address with or without the "www" in front of the domain name. Example: [http://www.your-name.com] or [http://your-name.com] is acceptable, whichever you prefer.
- Updated: March 25, 2006

11. What are your Network capabilities? - Top

The Network Operation Centers (N.O.C) located in IL and CT, USA are monitored by highly qualified technicians 24/7 ensuring uninterrupted access to your web site. You are hosted on a fiber optic network, which connects to the Internet through 4 redundant DS-3 multi-homed connections provided by some of the largest backbone providers in the world (UUNET, GENUITY and Global Frontier), guaranteeing high speed access to your web site from any corner of the world. This high-speed connectivity combined with exceptionally fast and reliable Dual Pentium III servers, result in fast access to all web sites housed within our network, and 99.9% uptime 24 hours a day, 365 days a year. The N.O.C.'s operate with full power redundancy with battery backup as well as a gas-powered generator for power outages.
- Updated: June 23, 2006

12. What Operating System and Server Software is being used? - Top

All our systems run a customized version of RedHat, using the powerful Apache Web Server and Apache SSL Server for secure transactions.
- Updated: March 25, 2006

13. What type of hardware are you using? - Top

For maximum reliability all our servers are custom-built using the best components currently available in the industry. Since there are constant improvements in the hardware industry, we ensure that we upgrade all our systems every 3-4 months, thereby providing you access to the latest machines equipped with fast processors and lots of memory and storage space.
- Updated: March 25, 2006

14. Will Server Side Includes (SSI) work on your servers? - Top

Yes. SSI's will parse on any page ending in .sht or .shtml.
- Updated: March 25, 2006

15. What is the cost for additional logins? - Top

The following are one-time setup fees:

POP @ $5.00/each
FTP/POP @ $10.00/each
Telnet/FTP/POP @ $20.00/each

- Updated: March 25, 2006

16. Are third level domain names available? - Top

Yes. We can give you a third level domain name such as yourname.wallabywebhost.com or if you have an existing domain with us anyname.yourdomain.com. The biggest advantage here is that registration is not needed, therefore there are no registration fees involved.
- Updated: March 25, 2006

17. Can I point additional domains to the same main page as my current domain? - Top

Yes. We can mirror your main web pages and mail system for a one time $25.00 setup fee for each additional domain. This is a great way to expand the marketing of your present business.
- Updated: March 25, 2006

18. Can I host domains in the sub-directory of my main account? - Top

Yes. In order for you to be able to host domains in the sub-directories of your main account, you need the domain redirection feature. The Webmaster Upgrade provides the ability to redirect parked domains to sub directories. This CGI based tool is intended for webmasters and web designers that maintain web sites for their clients, providing for easier maintenance and information updates through one login. We also provide a web interface so you can easily manage domains pointing to subdirectories
- Updated: June 23, 2006

19. Can I subdivide my space and resell it? - Top

Yes. We allow you to create sub-directories, which you can use to offer friends or clients disk space under your main account, as long as it is within our policy guidelines. You can also request additional FTP Accounts with limited access to a specific directory for a small additional setup charge.
- Updated: March 25, 2006

20. How long does it take to setup a new account? - Top

Our goal is to have new accounts set-up within 24 hours from the time we receive your order. Under some circumstances, it may take up to 72 hours. Once your account is setup, you will be emailed your Account Login information (User ID, Password & FTP hostname) along with some useful URLs to help you get started. You can immediately start uploading files to your new web site. Domain account users will be given a temporary URL to access their site via the web prior to the completion of either domain registration or domain modification.
- Updated: July 25, 2006

21. Can I use my account for commercial purposes? - Top

Yes. You can use your account for commercial purposes. The World Wide Web has become the most efficient and cost-effective means of making information, products and services available to the users of the Internet community, and we provide our customers the necessary tools to develop a successful Internet business.
- Updated: March 25, 2006

22. Will I have unlimited access to my site for updates? - Top

Yes. You have unlimited access via FTP 24 hours a day 365 days a year. As such, you can create and maintain your web pages on your own computer and upload files to your web site at your leisure.
- Updated: March 25, 2006

23. With the Webmaster account how will the URL appear? - Top

The visitors to the site will just be typing in the the alias domain name.

Example:

Main domain - fred.com
Subdirectory domain - wilma.com

A visitor types in http://wilma.com and automatically goes to http://wilma.com/wilma/.

Depending on the browser the visitor will see one of the following in the navigation window of there browser.

http://wilma.com/
http://wilma.com/wilma/

- Updated: March 26, 2006

24. How do I transfer files to my web site? - Top

Through the browser based Web Control software. It makes is easy to upload your files and maintain your website.

Updated: June 23, 2006

 

25. What is a virtual/true domain? - Top

A virtual/true domain is having your own domain name (http://www.your-name.com) without having to install expensive server hardware and software. With a virtual domain, you utilize our server's storage space, however, you are still professionally represented via your own personal Internet web address (www.your-name.com) and by your own personal e-mail address (you@your-name.com). Having your own domain name enables you to maintain the same e-mail address (you@your-name.com) even if you change Internet providers. - Updated: August 1, 2006